Privacy policy

The partners of Attwaters Jameson Hill (“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.attwatersjamesonhill.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 2018 (the Act), the data controller is Attwaters Jameson Hill of 145 High Road, Loughton, IG10 4LY (with registration number Z6592984).

Information we collect from you

We will collect and process the following data about you:

Information you give us.

This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information and personal identification provided for compliance with the Money Laundering Regulations.

Information we collect about you.

With regard to each of your visits to our site we will automatically collect the following information:

Technical information

including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, browser plug-in types and versions and operating system and platform

Information about your visit

Including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our main switchboard number.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website, provides us with information as to your use of our website and also allows us to improve our site.

Uses made of the information

We use information held about you in the following ways

Information you give to us.

We will use this information:
-to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;
If you request it:
-to provide you with information about other services we offer;
-to provide you with information about goods or services we feel may interest you. If you do not want us to use your data in this way, then please notify us by email to marketing@attwaters.co.uk;
-to notify you about changes to our service;
and
-to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you.

We will use this information:
-to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
-to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
-to allow you to participate in interactive features of our service, when you choose to do so;
-as part of our efforts to keep our site safe and secure;
-to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
-to make suggestions and recommendations to you and other users of our site about services that may interest you or them.

Disclosure of your information

We will not disclose your personal information to third parties subject to these exceptions:
-In the event that we sell or buy any business or assets, or merge with any other business (in which case we will disclose your personal data to the prospective seller or buyer of such business or assets).
-If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use.

Where we store your personal data

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers (or those of our third party data storage centres) and will not be transferred outside the European Economic Area. Any payment transactions will be encrypted.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will have requested your permission before using your data for such purposes. You can exercise your right to prevent such processing by contacting us at marketing@attwaters.co.uk.

Our site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. You can ask for a copy of the data we hold. You can ask that anything which is incorrect in the data is corrected.

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to marketing@attwaters.co.uk.